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Legal terms before you join

Our legal page puts account terms, privacy choices, cookie use and payment-record rules in one place before you open an account.

India legal scopePrivacy choicesCookie controlsKYC record requests
8ol Legal terms before you join
CONTACT PATHS

Three legal contact routes

Legal questions need a clear trail, so we keep contact routes separate from general chat.

Account terms query Send this through the signed-in help form when your question concerns account status, eligibility…
Privacy request Use the privacy mailbox when you want a copy, correction or deletion request for…
Cookie choice Write to us if you need help with cookie settings after clearing your browser…
RECORD CARE

Six controls for your records

Our legal approach treats account data as records, not marketing copy. We collect only what we need for account creation, KYC, payments, security checks, service messages and legal…

Data we collect

Account data can include your name, contact details, KYC files, device markers, login history and transaction references.

Cookie handling

Cookies help keep you signed in, remember basic choices and detect unusual access patterns.

Account security

We may block a login, ask for extra checks or pause a withdrawal when device signals, KYC records or payment…

Retention periods

Records are kept for the period needed to answer disputes, process payments, meet tax or legal duties and protect against…

Change requests

You can ask us to correct contact details, update KYC files or review a record linked to your account.

Lawful sharing

We share account records only when needed for payment processing, fraud checks, service operation, legal advice or a valid authority…

Legal questions before account use

These answers explain how the legal terms work before and after you open an account. They focus on access, data, cookies, contact routes and record changes rather than game rules or promotions. If your question is tied to a specific transaction, include the account email, time, payment method and any receipt reference so we can trace the legal record correctly.

The account terms, privacy terms, cookie terms and any payment-record rules shown during account creation apply. By continuing, you confirm that your access is allowed where local law permits and that your details are accurate.

No single legal answer applies across all locations. Access or eligibility depends on local law and is available where local law permits, so we may restrict or refuse access when a location check raises concern.

We keep data needed for account creation, KYC, login safety, transactions, support messages, disputes and legal duties. This may include contact details, identity files, device data, payment references and account activity records.

Payment records are handled as legal and account records. We may use UPI, Paytm or PhonePe references to match deposits, verify withdrawals, answer disputes, investigate misuse and meet lawful record duties.

Yes, you can ask us to correct inaccurate contact details, KYC files or account records. We confirm identity first, then check whether the requested change is allowed under payment, security and legal duties.

Cookies support sign-in, session safety, basic preferences and fraud checks. You can clear or block some cookies in your browser, but required cookies may be needed for secure access and account protection.

We may share records with payment partners, security tools, legal advisers or authorities when required for account operation, fraud checks, disputes or lawful requests. We keep sharing limited to the stated purpose.