Reference

Privacy Policy for your 8ol account

Your account, payment activity and cookie choices sit under one privacy policy, so you can see what we collect before you open an account.

Account dataUPI recordsCookie choicesPrivacy requests
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8ol Privacy Policy for your 8ol account
CONTACT PATHS

Three ways to reach privacy support

Privacy questions need a clear route, not a generic inbox. Use the contact path that matches your request, and include your account email or phone number…

Privacy email Write to [email protected] for data access, correction, deletion or cookie questions.
Logged-in chat After you log in, use chat for account-specific privacy queries.
Contact form If you cannot access your account, use the form on 8ol.
ACCOUNT SAFETY

How we handle six privacy areas

Our privacy work is built into sign-in, wallet checks, live game sessions and support handling.

Account details

We use your name, phone number, email and sign-in data to create and protect your account.

Payment records

UPI, Paytm, PhonePe and Google Pay records are used to match deposits, verify withdrawals and investigate failed transactions.

Cookies

Cookies help keep you signed in, remember language choices and measure page errors.

Security checks

We record device signals, IP details and unusual access patterns to protect your account.

Retention period

Some data is deleted when it is no longer needed, while transaction and dispute records may stay longer for legal…

Your requests

You can ask to access, correct or remove certain personal data.

Privacy questions before you join

These answers explain how the policy works in everyday account use. They cover payment data, cookies, security checks, record retention and how to contact us. If your question involves your own account, we will ask you to confirm identity before sharing personal data.

We collect account details, contact data, sign-in records, device signals, payment references and support messages. We use this data to run your account, protect access, process wallet activity and answer privacy requests.

We keep payment references to match deposits, verify withdrawals, handle failed transactions and answer disputes. These records may include IDs, timestamps, status messages and the payment method used, not unrelated wallet content.

Yes. Send the correction request from your registered email or through logged-in chat. We may ask for confirmation before changing personal data, especially where the change affects account access or payment records.

You can ask us to delete certain personal data. Some records may need to stay for legal duties, tax records, fraud checks, unresolved disputes or payment traceability before they can be removed.

Cookies help with sign-in, session safety, language settings, error checks and page performance. You can manage many cookies through your browser, but required security cookies are needed for account access.

Only team members who need to handle the request can access it. We limit internal access, keep records of sensitive actions and avoid sharing personal data unless it is needed for the request.

Yes. Access and eligibility depend on local law and are available where local law permits. Privacy rights can also vary by location, so we review each request against applicable legal duties.

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