Reference

Terms and Conditions That Govern Your 8ol Account

These terms set out the rules under which your 8ol account is created, maintained, and closed — covering everything from how you deposit using UPI, Paytm, or PhonePe…

Account eligibility under local lawUPI, Paytm, PhonePe deposits coveredIndia-region access termsData handling and account securityHow to contact us with disputes
8ol Terms and Conditions That Govern Your 8ol Account
REACH OUR POLICY TEAM

How to Contact 8ol About These Terms

If any clause in these terms is unclear, or you need to raise a concern about your account, our support team is available around the clock.

Live Chat Connect with a support agent directly from your account dashboard.
Email Support Send a detailed query to our support address.
Help Centre Our Help Centre hosts plain-language explanations of every major clause in these terms.
HOW WE UPHOLD THESE TERMS

Data, Security, and Account Integrity at 8ol

These terms are not passive text — they reflect active practices we run on your account every day.

Data Encryption

Your personal details, UPI handles, and transaction history are stored using encryption at rest and in transit.

Cookie Policy

We use session cookies to keep your account logged in and analytics cookies to understand how you navigate the lobby.

Account Security

Two-step verification is available on all accounts. We strongly recommend activating it, especially if you use UPI or Paytm for…

Data Retention

We retain your account records for as long as your account is active and for a reasonable period after closure…

Requesting Changes

If you believe any personal data we hold is incorrect, you can submit a correction request through email support.

Terms Dispute Contact

For formal disputes about how a term has been applied to your account, contact our policy team by email with…

Common Questions About 8ol Terms and Conditions

The questions below reflect what account holders ask most often when reading through these terms. If your question is not covered here, open a live chat or send us an email and we will point you to the relevant clause.

These terms apply to any person who opens or uses an 8ol account. Access is available where local law permits, so you must confirm that using this platform is lawful in your specific location before creating an account.

We notify you by email to your registered address before any material change takes effect. Continuing to use your account after that notification means you accept the updated terms. Minor editorial corrections may be made without notice.

We retain records for a reasonable period after account closure to meet our financial and compliance obligations under these terms. You can request a data export at any time through the Help Centre before or after closing your account.

Email our policy team with your account ID and the specific clause in question. A senior agent will review the case and reply within 48 hours. We aim to resolve policy disputes through direct dialogue before any escalation.

Your UPI handle and Paytm wallet details are encrypted and used only to process the transactions you initiate. We do not share payment credentials with third parties, and you can remove saved payment methods from your account settings at any time.

Eligibility depends on local law in your region. By creating an account, you confirm that accessing this platform is permitted where you are. If local rules change, it is your responsibility to stop using the account until you confirm your eligibility again.

Submit a correction request through email support, including your account ID and the detail you believe is incorrect. Our team aims to review and respond within five working days, and will confirm once the correction has been applied.